Maventa: Problems with Peppol sends and lookups in Norway

Incident Report for Visma Cloud Services

Resolved

All pending invoices have been handled, situation is back to normal.
Posted Aug 05, 2026 - 07:50 CEST

Monitoring

Traffic for Peppol participants hosted in the Norwegian Peppol SMP (Elma) is now working again.

It will take some time for all pending invoices in Maventa to clear up. You can still expect delays of multiple hours, but delays shortening during today and back to normal by tomorrow.
Posted Aug 04, 2026 - 11:34 CEST

Update

Issue on Digdir side is still ongoing and we are actively working on solving it, we are being in contact with Digdir. Invoices potentially going to Peppol in Norway are still pending and will be sent out when the issues at Digdir are solved for good.

The situation combined with high traffic is affecting a part of all invoice sending in Maventa, not only Peppol. There are delays up to 12 hours currently. However, majority of invoices are going out with smaller delays. We are working on reducing the delays.
Posted Aug 04, 2026 - 09:51 CEST

Update

Issue still ongoing at Digdir. Invoices potentially going to Peppol for Norwegian Peppol participants are still pending since 02:00 today. Invoices will be sent when Digdir has fixed the SMP problem.
Posted Aug 03, 2026 - 13:52 CEST

Identified

The Norwegian Peppol SMP (Elma) is having trouble, lookups for majority of Norwegian Peppol participants are failing. This causes delays in invoice deliveries in Maventa and failures (lookup_retry_error) in lookups.

https://status.digdir.no/incidents/d7hvqmf2yr3l
Posted Aug 03, 2026 - 08:46 CEST
This incident affected: Common Services (Maventa / Visma .net AutoInvoice).